Learn & Support

Product Support

Get help with activation, registration, downloads, and more.


Can't find your product?

Find out if it's still supported and check out the resources below for help.

Having trouble activating or registering your product? Contact Support for help.


Find help for all products, past and present. Whether you need configuration or troubleshooting help, a user guide, or something else, solutions are just one search away.

Learn from Avid

Get Trained

Advance your skills with hands-on training

Get Certified

Expand your career with industry-recognized certification

Get a Book

Broaden your knowledge at your own pace

Join Avid Tech Talks

Gain in-depth technical expertise to maximize your Avid experience

Learn from Others

Ask the Community

Get help and advice from other Avid users

Get Insight and Info

See how pros use Avid—in their own words

Avid Learning Partners

Get Avid training near you through our network of independent training companies and institutions

Warranty & Repair

Warranty Info

Get details about our hardware and software warranties

Product Repair

Find parts and authorized repair centers to get your hardware fixed

Transfer Ownership

Reassign your hardware or software license to someone else

End of Support

View final sales and support dates for discontinued products


Account Help

Change your email address, password, and more

Avid Store

Get help with placing orders, returns, and more

How to Video Series

Learn basic operation, troubleshooting, and more for a variety of products

Contact Support

Reach out to our Customer Care teams

Impacting the Direction of the Media Industry


Are you prepared to reach your greatest potential this year? To explore new ideas, strengthen your knowledge and expand your skills? Join us at Avid Connect 2017, the greatest gathering of media industry leaders, technologists and creative professions, coming together to experience the cutting edge and prepare for the year ahead. This is a unique environment where you can:

  • Acquire valuable knowledge and information from dozens of jam-packed sessions
  • Gain insights and ideas from some of the industry’s most respected thought leaders
  • Meet with Avid executives, product developers and many others
  • Be the first to learn about Avid’s latest technology innovations and new products
  • Talk with dozens of open technology partners who are part of the Avid ecosystem
  • Network and enjoy entertainment with other industry colleagues

Last year’s event sold out. Secure your spot today.

Register now for $395